Last Updated: November 15, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://serawish.com
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including Bkash, Nagad, or Bank Account number, and phone number. We refer to this information as “Order Information.”
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and order confirmations).
Additionally, we use this Order Information to:
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Communicate with you.
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Screen our orders for potential risk or fraud.
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Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use services like payment processors (to handle your transactions) and shipping carriers (to deliver your goods).
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at +880 1337695885
You can also review our Refund & Returns Policy here.